We are committed to respecting and protecting your online privacy. It is important to us to safeguard your personal information and to be transparent about what personal information we hold and how we use your information.
Who we are
Lion Hudson, a member of the SPCK Group, is a UK-based book publisher committed to publishing quality literature, worldwide, which is true to the Christian faith. Lion Hudson is owned by the SPCK Group.
What personal information do we collect?
Information you give us:
When you register with our website and/or place an order, we need to know your name, delivery address, credit or debit card number and expiry date, email address and telephone number. This information allows us to fulfil your order and notify you of the status of your order. All orders are fulfilled using a third party service provider and we will therefore pass on your details to that service provider so that they can deliver your goods to you. That third party service provider has undertaken to us that they will protect that information, will not pass it on, not use it for any other purpose than to deliver your ordered goods to you.
Information we automatically collect:
Direct email marketing:
We will only send you emails and newsletters if you have opted in to our Lion Hudson Newsletter. If you wish to stop receiving some or all of the information that we currently send, you may amend or remove your preferences by clicking on the unsubscribe link at the bottom of your emails and following the instructions provided. If you have any queries about how to use the mailing preference system, please email us at firstname.lastname@example.org.
Some emails that we send you have no tracking in at all e.g. service emails with invoices attached. Other emails we send we can track, at an individual level, whether the user has opened and clicked on the email. We do not use this information at a personal level, rather we use it to understand open and click rates on our emails to try and improve them.
Third Party Cookies
These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site allow visitors to share content onto social networks. Cookies are currently set by Twitter, Facebook, and Instagram. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. Please be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.
Please check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.
Who do we share your information with?
Information about our customers is an important part of our business and we are not in the business of selling it to others. We share customer information only as described below.
Third Party Suppliers and Distributors:
Protection of Lion Hudson and others:
We may disclose your personal data if we need to comply with any legal or regulatory obligation or request, or where we have a legitimate interest in doing so, such as in order to enforce or apply our contract, to investigate potential breaches, or to protect the rights, property or safety of Lion Hudson or others. This may include exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Countries outside the EU:
Other disclosures we may make:
We may disclose your personal data to third parties:
- If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
How safe is my data?
We take looking after your information very seriously. We follow strict security procedures in the storage and disclosure of information which you have given us.
What rights do I have?
You have the following legal rights including:
- The right to access the personal data held about you
- The right to ask us not to process your personal data for marketing purposes
- The right to withdraw at any time any consent you have given to receive marketing material from us
- The right to ask us to rectify inaccurate personal data about you
- The right to ask for the restriction of personal data concerning yourself that is inaccurate, unlawfully processed, or no longer required
- The right to ask for the erasure of personal data concerning yourself where processing is no longer necessary, or the legitimate interests we have in processing your personal data are overridden by your interests, rights and freedoms as the data subject
- The right to make a complaint to the supervisory authority (the Information Commissioner’s Office)
How long do you keep my personal information?
We process personal data only for so long as is necessary for the purpose(s) for which it was originally collected, after which it will be deleted or archived except to the extent that it is necessary for us to continue to process it for the purpose of compliance with legal obligations to which we are subject or for another legitimate and lawful purpose.
If you have any questions, comments or requests regarding our use of your personal information, please contact us by email at: email@example.com, or write to us at the following address:
Lion Hudson, a member of the SPCK Group
267 Banbury Road